Chick-fil-A Team Member (Full-Time)

Edmonton, Alberta, Canada .
full-time . September 26, 2024

Description

Chick-fil-A South Edmonton Common is seeking highly motivated individuals to join our team as Team Members. The Team Member role at Chick-fil-A South Edmonton Common is more than just a job, it’s an opportunity to learn and grow! Team Members gain valuable experience that goes far beyond serving a great product in a friendly and fun environment. In our fast-paced and customer-focused environment, Team Members play a crucial role in providing exceptional service to our Guests. We are looking for eager, team-oriented, friendly, and honest people to serve our South Edmonton community. Team Members must be available on a variety of weekdays and holidays as well as Friday and Saturday. Come partner with us as we serve our community at Chick-fil-A’s first freestanding restaurant in Edmonton!

Our Vision: To provide meaningful experiences for Guests and Team Members every day while consistently serving our community through hospitality and care.

Our Values: Integrity, Growth, Teamwork, Joy

Team Members at Chick-fil-A South Edmonton Common are focused on providing excellent customer service to our Guests. We believe that a guest should consistently feel welcomed and cared for, while being served in a safe and clean environment.

Responsibilities

As a Team Member, you will be responsible for all, but not limited to, the following:

Embodying the vision and values of Chick-fil-A South Edmonton Common
Exhibiting care for Guests and fellow Team Members all day, every day
Embodying the “CORE 4” of hospitality when interacting with others
Providing Second Mile Service
Handling Guest inquiries, questions and complaints using our guest recovery model and ensuring Guest satisfaction
Conversing with Guests and providing hospitality to all who visit the restaurant
Rigorously adhering to our safety policies
Maintaining an exceptionally clean and sanitary work environment
Taking Guests orders and processing payments
Consistently following all cash handling and restaurant security policies
Preparing, cooking, assembling and packaging crave able food (raw, hot and cold) in accordance with all standard operating procedures
Delivering food quickly with order accuracy
Executing daily opening, closing, cleaning and stocking checklists
Working harmoniously with the team daily and striving to cultivate positive and professional working relationships
Contributing proactively to the success of the team, taking initiative to provide support to the team as needed
Performing physical activities such as lifting, balancing, walking, and handling materials and boxes
Holding yourself accountable for fulfilling your role with integrity
Arriving on time, in uniform, ready to work
Retaining and following all restaurant policies, procedures and requirements in accordance with the Team Member Handbook and Pathway
Performing any additional job duties assigned to support business demands and needs

Requirements

Must be legally allowed to work past 9 PM in Alberta
Must be legally permitted to work in Canada
Must be able to bend and lift up to 50lbs and perform physical activities such as lifting, balancing, bending, walking, handling materials, boxes, equipment, pots and pans, and navigating shelving both high and low
Must be able to work outside and stand for prolonged periods of time
Must be able to work in a fast-paced environment where multitasking is essential
Must have excellent customer service and communication skills
Must have strong attention to detail and ability to take direction and learn
Must be able to meet minimum availability requirements
Must be able to work within the hours of 9:00am to 11:30pm
Must have a reliable means of transportation and be able to arrive on time for work with consistency
Previous experience in the restaurant industry is an asset, but not required
Food safety certification is preferred, but not required

Work in a Chick-fil-A Restaurant

Here are some of the great benefits of working at Chick-fil-A:

No Prior Experience Necessary: We are looking for those who have a heart to serve others.
Flexible Hours: We will work with you to arrange your work schedule to honour other commitments like family, school, and sports.
Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day of rest with family and friends.
Work Directly with a Chick-fil-A Operator: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Development Opportunities: Along with a competitive paycheque, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work: At Chick-fil-A, we consider Team Members to be more than just employees. You will be a highly valued part of your Chick-fil-A restaurant. Our high retention rate is proof that Team Members really enjoy working at Chick-fil-A.
Wage Increases: Potential for wage increase through specialization, tenure, and certification.

Additional Benefits at Chick-fil-A South Edmonton Common

Employee Meal Discounts
Personal and Professional Leadership Development
Opportunity for Growth
On-the-Job Training
Scholarship Opportunities up to $25,000 per year